Dahlia Press

FAQ

 

SHOP QUESTIONS//
 

Q: HOW ARE ITEMS FROM THE SHOP SHIPPED?

A: We ship USPS First-Class or Priority Mail. Most items ship within 24 hours during the business week with the exception of custom orders. We ship all custom orders (such as blind impression stationery) within 7-10 business days via Priority Mail. Need faster shipping? No problem - just give us a call or send us a message.

Q: WHAT IS YOUR EXCHANGE/RETURN POLICY?

A: Your happiness is very important to us. If you are not satisfied with any purchase, please let us know so we can make it right.

We will gladly refund the price of any non-custom item returned to us unused and in condition to be re-sold, less shipping costs. Please contact us within 3 days of delivery so we can process your return and/or refund. Items should be returned to our studio within 14 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please send us a message to discuss policies regarding custom orders. 

Q: DO YOU HAVE A WHOLESALE CATALOG?

A: Absolutely! If you are a retailer, please visit our Wholesale page to learn more.