INVITATION QUESTIONS//
 

Q: WHAT IS LETTERPRESS PRINTING?

A: Letterpress is a centuries-old relief printing art form that presses a raised, inked image into paper to create a one-of-a-kind impression. At Dahlia Press, every project is printed entirely by hand on an antique printing press - making each piece completely unique. In our technical age, letterpress is a rare hand craft. The small variations in inking, color, and position are a hallmark of authenticity and greatly add to the beauty and value of each piece.

Q: WHAT TYPE OF PAPER DO YOU USE?

A: At Dahlia Press we love 100% cotton, tree-free paper for letterpress printing. Our 110lb-weight house stock is everyone's favorite and available in three beautiful shades of white. We are also happy to create custom options made from 220lb weight. Flat printed projects are also available on cotton paper as well as a variety of colored and recycled stocks.

Q: WHAT METHODS OF PRINTING DO YOU OFFER?

A: Our first love is letterpress, but we also use other services such as flat (or digital) printing to ensure our customers have the most beautiful options at just the right price. Please see our Pricing Catalog to learn more.

Q: IS THERE A MINIMUM ORDER?

A: We do have a wedding invitation minimum order of $500. As well, we require a minimum of 25 invitations. Please refer to the Pricing Catalog for more information. We love to work in partnership with our customers and are usually able to accommodate almost any request in multiples of 5. Give us a call and find out all the different ways we can make your invitation dream a reality!

Q: DO YOU OFFER EMBELLISHMENTS?

A: Of course! We love to add ribbons, enclosures, wax seals and wraps to our invitations! Please visit our Pricing Catalog or contact the studio to learn more.

Q: WILL YOU PROOFREAD MY DESIGN?

A: We are always happy to give advice to help make your letterpress piece perfect! However, the final proofreading responsibility is yours. We will always give you a final design to approve so you can catch any errors before we begin printing.

Q: CAN YOU PRINT A RUSH ORDER?

A: If time allows, we would be happy to accommodate a tighter timeline for an additional charge. Our standard timeline for an invitation suite is 6-8 weeks. Does your order require a rush? Give us a call and we'll see what we can do!

Q: I LIVE IN SEATTLE - CAN WE MEET?

A: Absolutely! We love to meet with clients to chat about future projects - and our studio (located in Seattle's Portage Bay neighborhood) is the perfect place for such a meeting. Send us an email or call to set up an appointment.

Q: HOW ARE MY WEDDING INVITATIONS SHIPPED TO ME?

A: Are you in the Seattle area? If so, you are welcome to pick up your invitations at our studio! If you are outside the Seattle area we ship USPS Priority Mail with tracking or UPS or FedEx delivery. Do you prefer another shipping method? No problem - just give us a call and we will happily find a way that works for you.

Q: I AM A DESIGNER (OR HAVE WORKED WITH A DESIGNER); DO YOU ACCEPT OUTSIDE ART FILES?

A:  As a boutique design studio we take pride in the level of service we are able to offer our customers. In order to accommodate our workload and current list of clientele, we are not accepting outside designs/art files at this time.

Q: I FOUND A DESIGN I LOVE ON A DIFFERENT SITE. CAN YOU RECREATE IT?

A: Dahlia Press loves to be inspired, however we will not directly recreate or copy another designer’s work. Of course, we are happy to look at anything you provide for inspiration as we create your own unique design.


SHOP QUESTIONS//
 

Q: HOW ARE ITEMS FROM THE SHOP SHIPPED?

A: We ship USPS First-Class or Priority Mail. Most items ship within 24 hours during the business week with the exception of custom orders. We ship all custom orders (such as blind impression stationery) within 7-10 business days via Priority Mail. Need faster shipping? No problem - just give us a call or send us a message.

Q: WHAT IS YOUR EXCHANGE/RETURN POLICY?

A: Your happiness is very important to us. If you are not satisfied with any purchase, please let us know so we can make it right.

We will gladly refund the price of any non-custom item returned to us unused and in condition to be re-sold, less shipping costs. Please contact us within 3 days of delivery so we can process your return and/or refund. Items should be returned to our studio within 14 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please send us a message to discuss policies regarding custom orders. 

Q: DO YOU HAVE A WHOLESALE CATALOG?

A: Absolutely! If you are a retailer, please visit our Wholesale page to learn more.